Shipping policy
Flexematic Shipping Policy
Local Shipping
If the item is in stock at our U.S. warehouse, we will process and ship it locally within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited shipping can arrive in 1-2 business days. You will receive an email with tracking details once your order ships, and shipping costs will be calculated at checkout based on your location and preferred shipping method.
International Shipping
If the item is not available in our U.S. warehouse, we will ship it from our global warehouse. In-stock items ship internationally within 1-2 business days.Standard international shipping takes 7-14 business days, and expedited international shipping arrives 3-7 business days.
For customized international products, the processing time varies based on the complexity of the customization. The estimated lead time can be provided upon request.
Flexematic will handle all import fees and customs clearance for your order. Tracking information will be provided once your order is dispatched.